Do you ship international? Yes we ship worldwide
How long does it take to receive my order?
For domestic orders please allow 2-3 business days to process your order and 3-5 business days to receive it, Depending on your location and the efficiency of your local post office. International orders may take about 7-21 business days.
Return exchange policy? Unfortunately we do not offer returns/exchanges, All sales are final.
Washing instructions? We recommend our items to be hand washed or dry cleaned, laid flat, or hang to dry. Machine wash is an option, but on delicate cycle. Any items with embellishments must be hand washed or dry cleaned.
Lost orders? Please submit the correct address. Ela Faith is not held responsible for any package once its in the USPS system. Situations like lost packages, delays, etc, we have no control or responsibility over. If your order happens to get lost it is your responsibility to contact your local USPS.
When making a purchase from our site, your personal information is private and secure. Your Information is needed, Its used to process your orders and personalize your shopping experience. It is also used to keep you updated on your orders.
Some of our items have small parts that can be a choking hazard, adult supervision is required at all times.
Any other questions contact us, i would love to help :)