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FAQs

Do you ship international? Yes we ship worldwide 

How long does it take to receive my order?
Domestic orders may take 2-4 business days to process your order and 3-5 business days to receive it, Depending on your location and the efficiency of your local post office. International orders may take about 1-6 weeks. 
Return exchange policy? Unfortunately we do not offer returns/exchanges, All sales are final. 
Care instructions? We recommend our items to be hand washed or machine washed with cold water. 
Lost orders? Please submit the correct address. Ela Faith is not held responsible for any package once its in the USPS system. Situations like lost packages, delays, etc, we have no control or responsibility over. If your order happens to get lost it is your responsibility to contact your local USPS. 
Privacy?
When making a purchase from our site, your personal information is private and secure. Your Information is needed, Its used to process your orders and personalize your shopping experience. It is also used to keep you updated on your orders.
PLEASE NOTE:
Adult supervision is required at all times when wearing our headwraps, bows and items with small parts as they can be a choking hazard.
Any other questions? Contact us, we would love to help :)